---
title: "Nekalé praktiky · Feature League"
description: "Nekalé praktiky: which website and app features it applies to and what it means for design and code."
url: https://featureleague.com/en/laws/ucpd
language: en
---

# Nekalé praktiky

Unfair Commercial Practices Directive 2005/29/EC

- **Type**: EU directive
- **Text**: [EUR-Lex](https://eur-lex.europa.eu/eli/dir/2005/29/oj)
- **In Czechia**: Czech Consumer Protection Act No. 634/1992 Coll.

## Features it applies to

[All laws](https://featureleague.com/en/laws)

- [Website chatbotStand behind what the bot promises. What the chatbot says about prices, deadlines or complaints counts as if you said it. If it makes up a discount, you may have to honour it.](https://featureleague.com/en/features/chatbot)
- [Withdrawal buttonDo not put obstacles in the way. A phone call, a paper form or a mandatory questionnaire as a condition of withdrawal is an unfair practice.](https://featureleague.com/en/features/withdrawal)

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Mgr. Karel Navrátil, attorney-at-law (Czech Bar Association No. 21034, company ID 19839448), Korunní 810/104, 101 00 Prague 10 · advokat@navratilkarel.com  
For AI agents: https://featureleague.com/en/agent.md  
The texts are general information, not legal advice on a specific matter.